We can cancel your order up until it has been dispatched.
If you contact us before your order has been dispatched then we will be able to cancel it and process your refund.
You will need to fill out our cancellation request form in order for us to process your request. This can be found here.
Once your refund has been processed it can take between five and ten working days for the money to go into your bank account.
If your order has already been dispatched you will have to wait until it arrives and then go through the returns process.