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Activity overview

Latest activity by Olivia
  • Olivia created an article,

    Will my order be delivered on a weekend?

    Unfortunately we do not offer deliveries on the weekend, they are only delivered on working days. Delivery is free over €29. If you order from us before 2pm Monday to Friday we will dispatch it tha...

  • Olivia created an article,

    Insulated Kennels

    Our Buddy Dog Kennel range of kennels come with the option of adding insulation. This just sits into the kennel and attaches by Velcro. This will help to keep a lot more warmth in the kennel. We al...

  • Olivia created an article,

    Can I change an item on my order?

    Unfortunately we are unable to change an item on an order once it has been placed. This includes changing the size of an item. If you change your mind about an item on your order then we can remove...

  • Olivia created an article,

    Can I change my order from collection to delivery?

    Changing your order from collection to delivery is no problem at all, you will just need to contact us to inform us of this. If your order is for less than €29 then you will need to pay the deliver...

  • Olivia created an article,

    At what age can my puppy start using the dog fence kit?

    It is recommended that your puppy is at least 6 months old before they begin to start using the fence.  

  • Olivia created an article,

    Can my refund be transferred onto another card? Or receive the refund via another payment method?

    Refunds are transferred onto the the same card that was used to make the original purchase. We cannot refund you onto a different card nor can we give you a cash refund.

  • Olivia created an article,

    What forms of payment are accepted?

    We accept both Mastercard and Visa credit and debit cards. Since we are an online company we do not accept cash as a form of payment. Gift Cards can be purchased on our website and used to place an...

  • Olivia created an article,

    Where can an order be shipped to?

    We deliver to anywhere in Ireland and Northern Ireland. Orders cannot be shipped to any other countries.

  • Olivia created an article,

    I want to change my delivery address or telephone number on my order

    To request a change to your order details you can click here to contact us.

  • Olivia created an article,

    How much does delivery cost?

    We have free delivery to anywhere in Ireland on orders over €29. The delivery charge for orders below €29 is €4.95.